Our Team:

Management / Office Staff

• Amanda: Billing and account representative
  
  
• Barb - Customer service representative
  
  
• Brent: Chief operating officer - overall operations
  
  
• Jennifer N: Administrative assistant and special projects
  
  
• Jon: Chief financial officer and revenue assurance specialist
  
  
• Kara: Accounting and finance analyst
  
  
• Mark G: Core services planning and problem solver

911 Team

• Brian: 911 network and trunking engineer, LEC interconnection planner
  
  
• Chris: 911 equipment installation and customer support
  
  
• Curt: 911 equipment engineering and support, security specialist
  
  
• Daniel: 911 equipment installation and customer support
  
  
• Deb: Director, regulatory and legislative policy
  
  
• Eric: 911 equipment product manager, industry specialist, project coordinator
  
  
• Jennifer H: 911 and ALI database service specialist
  
  
• Kent: 911 network and PSAP equipment field technician
  
  
• Lori: PSAP training coordinator
  
  
• Rich: Network ordering and provisioning specialist
  
  
• Rob: 911 network equipment field technician and customer support
  
  
• Roger: 911 and local government representative
  
  
• Steve: 911 field project manager, Planning and Implementation
  
  
• Staci: 911 ALI database, trunking coordinator and MSAG troubleshooter.
  

Sofware Delevopment Team

• Amy: Software developer - network systems and core services
  
  
• Corey: Software developer - core systems and web services
  
  
• James: Core network and systems planning and implementation
  
  
• Karl: Software development - planning & implementation
  
  
• Laura: special projects and software development
  
  
• Luis: Network testing and quality assurance
  
  

Networking, Voice & Data Team

• Jack: Data and voice technician
  
  
• Jim: Voice and core platform specialist
  
  
• Kent C - special projects and network operations
  
  
• Samuel: Data and voice technician
  
  
• Troy - Data and voice technician, central office systems specialist
  
  

Associates

• Mark R - software development and standards